What fantastic service! My husband had his finger measured at a jewellery shop and when we ordered his ring we let them know the size. His ring came and it was too big. We contacted Gentlemen’s Smith and told them, they sent out two smaller rings at no charge with a return envelope and said to return the two that didn’t fit! How fantastic, no stress and the ring is perfect! Loved the wooden box it came in. Perfect for carrying our rings on the big day. Thanks guys!